Customer

Arkhangelsk Region. IT Department

Year

2013

Technologies

FORS private customizable solution based on Oracle technologies (Oracle Database Standard Edition, Oracle WebLogic Suite, and SOA Suite for Oracle Middleware).

Project objective

The main purpose for developing the system was to increase transparency and efficiency in providing public services as well as to ensure participation of departmental information systems in intradepartmental electronic interaction as part of the regional e-government segment. One of the tasks for the project was to create a consolidated system for receiving, registering and issuing necessary documents, to provide comfortable means of access to public services for citizens and economic entities on a single point of contact (“one window”) principle, and to minimize paper document workflow.

Results

The most significant result of the project is that now in Arkhangelsk Region there exists a technological infrastructure for providing public, municipal and any other services electronically. At its current stage the system is already being used by the government authorities, public institutions, state unitary enterprises of Arkhangelsk region as well as physical and legal entities.

Reference

«Of all public services automation projects in the region this one was not only the largest, but the most significant for us. Thanks to the experience accumulated and results achieved we’ve managed to turn the SAE into a regional competence center which can become the engine of IT development in Arkhangelsk Region. However, e-government for us means not only public services but also an opportunity to develop public and private partnerships in the field of commercial services. What is important is that automation will significantly increase the effectiveness of information exchange and help dramatically decrease the expenses for connecting new information systems and maintenance of the existing ones, and — most importantly — it will help bring the relationship between population, government and business to a new level. Social significance of the project is very high, now people have access to public services without having to leave their home and deal with queues and red tape. Their life will become easier».

Igor Ivanov,
Head of the Information Technologies Department
of Arkhangelsk Region Government

Regional e-government Segment Launched in Arkhangelsk Region →